Privacy Policy
Privacy Policy
LiftSync (together with its affiliates, "LiftSync") is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information we gather online (e.g., through our websites). By using our website and products, you agree to this Privacy Policy and our Terms of Use. If you have any questions, please contact us at: customer_service@liftsync.us. By providing your personal information, you consent to LiftSync collecting, using, and disclosing your information as described herein.
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Scope of the Privacy Policy
This Privacy Policy applies to personal information collected and processed by LiftSync in the normal course of our business, including but not limited to channels such as LiftSync’s web properties (e.g., LiftSync.us) and any mobile apps, forums, social media accounts, blogs, retail stores, and other online offerings (together with any and all future online and offline offerings, the “Services”).
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The Information we collect
2.1. Personally Identifiable Information. LiftSync collects personal information from customers, visitors, and users as required by our relationship and applicable law. We gather this information through various channels and use it as described below.
2.2. Types of personal information. LiftSync collects personal information through:
- Direct provision: When using our Services, contacting us, or engaging in activities like account registration or purchases, we may request information such as name, email, address, phone number, and payment details.
- Communications: We may contact you for research, surveys, or testimonials, collecting voluntary information in the process.
- Surveys and Reviews: We collect contact information when you request information, register for communications, or interact with us. We may record customer support calls where allowed.
- Sweepstakes and Contests: Participation may require contact information, used for promotional purposes where permitted.
- Public Posts: Information shared on public forums is considered public and not subject to this Privacy Policy.
- Third-Party Sources: We may receive supplemental information about you from other sources.
- Automated Data: We automatically collect technical information like IP address, device identifiers, browser type, and usage data when you use our Services.
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How We Use Your Information
By providing personally identifiable information to us, we can perform various business functions and services for you, such as:
3.1. Provide Products, Services, or Information Requested. LiftSync may use your information to fulfill requests for products, services, or information, including to:
- Respond to inquiries
- Provide access to features
- Offer personalized product recommendations
- Communicate about deliveries and shipping
- Conduct research and development
- Review and respond to customer support requests
- Allow registration for online profiles or events
3.2. Facilitate Payment Processing. When you make purchases from LiftSync, we process payments via a third-party payment processor, which may collect your financial information. Their use of your information is governed by their terms and privacy policies.
3.3. Administrative Purposes. LiftSync may use personal information for administrative purposes, including to:
- Measure interest in our products and services
- Develop new products and services
- Ensure quality control
- Send emails or texts for account verification, customer service, and delivery updates
- Process payments
- Prevent prohibited activities
- Maintain our services
- Enforce our Terms of Service
3.4. Marketing. LiftSync may use personal information to provide marketing materials that may interest you.
3.5. Research and Development. LiftSync may use personal information to improve existing products and services or develop new ones. This may include voluntary surveys conducted by third parties.
3.6. Anonymous and Aggregated Information. LiftSync may create anonymized and aggregated data from your information for research and analysis. This data is not personally identifiable.
3.7. Shared Content. We may offer features that allow you to share content with friends or colleagues.
3.8. Other. LiftSync may use personal information for legitimate interests, such as fraud protection or legal compliance, or other purposes disclosed at the time you provide personal information.
- Cookies, Pixels, and Similar Technologies
We (along with third parties that provide content, advertising or other functionality on our Services), may use cookies, pixel tags, local storage and other technologies ("Technologies") to automatically collect information through the Services. Technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices that allow us to record certain pieces of information whenever you visit or interact with our website, services, applications, messaging and tools, and to recognize you across devices.
If you would like to opt-out of the Technologies we employ, you may do so by blocking, deleting or disabling them as your browser or device permits. Please note that blocking, deleting, or disabling these Technologies will affect the functionality of LiftSync's Services and may prevent you from being able to access certain features.
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How We Share Your Information
We share information collected through our Services with:
- Vendors and Service Providers: We share data with vendors for order fulfillment, payment processing, and customer service, ensuring they use it only for contracted services.
- Business Partners: We share information with partners for internal purposes or to provide requested products and services.
- Marketing: We allow third-party advertisers to collect data for targeted advertising and may share de-identified and selected personal information.
- Professional Advisors: We share data with legal and financial advisors for business management.
- Legal Disclosure: We may disclose information to comply with legal requests or protect rights and safety.
- Mergers and Sales: In case of a merger or sale, your information may be transferred, and we will direct the new entity to honor our Privacy Policy.
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Managing Your Personal Information / Opt-out
- Security & Retention
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Children's Privacy
LiftSync's Services are not for children under 13. We don't knowingly collect data from children under 13. If we learn we've collected such data, we'll delete it promptly. For concerns, contact customer_service@liftsync.us.
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California Residents
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Additional Topics
10.1. International Data Transfers: Your data may be processed globally.
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Updating this Privacy Policy
Questions or Concerns
For any feedback, questions, or concerns about privacy, please contact us at customer_service@liftsync.us. We will do our best to address your concerns.
LiftSync, 2024