LiftSync standing desks are designed to help reduce the negative effects of prolonged sitting.

Alternating between sitting and standing throughout the day can support better posture, improve circulation, reduce lower-back strain, and increase overall energy levels.

Many home office users find that regular movement leads to improved focus and less fatigue.

Yes. Both the LiftSync Pro and Quad Pro support ergonomic working positions at both sitting and standing heights. By allowing you to adjust your desk to the correct height for your body, LiftSync desks help reduce slouching, shoulder tension, and lower-back compression when used with proper posture and screen alignment.

For most users, the ideal approach is to alternate every 30–60 minutes. LiftSync desks make this easy with programmable height presets, allowing you to switch positions with one touch.

Standing all day is not recommended—regular movement and balance are key to comfort and long-term health.

No. LiftSync desks use high-quality electric motors engineered for smooth and quiet operation. Height adjustments are designed to be low-noise, making them suitable for shared home offices, video calls, and early-morning or late-night work sessions.

LiftSync desks are designed for straightforward home assembly. Most customers can complete setup in about 30–45 minutes using the included hardware and instructions.

The Quad Pro and Pro models are engineered with precision-drilled components to ensure proper alignment and stability during assembly.

Yes. LiftSync desks are built with durable steel frames, reinforced leg structures, and tested motor systems designed for daily use.

• The Quad Pro features a four-leg, four-motor system for maximum stability and long-term reliability.
• The Pro model offers a robust dual-motor system for standard home office setups.

Electric standing desks cost more due to their motors, control systems, and reinforced frames.

LiftSync focuses on stability, safety, and durability rather than cutting corners. Compared to lower-cost desks, LiftSync models are designed to support heavier equipment, move more smoothly, and last longer—making them a better long-term investment for serious home office users.

LiftSync desks include user-focused features such as:

• Programmable height memory presets
  
• Smooth electric height adjustment
  
• Anti-collision safety technology
  
• Durable steel frame construction
  

The Quad Pro also includes additional stability enhancements for demanding work setups.

LiftSync desks are designed to support movement—not constant standing. Standing all day can cause leg and foot fatigue. We recommend alternating between sitting and standing throughout the day and listening to your body. LiftSync’s smooth height adjustment makes it easy to change positions as often as needed.

Yes. All LiftSync mobile desks are sized to support a full laptop-based home office setup.

Each model is designed with a different use case in mind:

• Mobile Plus offers a balanced surface size suitable for a laptop, mouse, and notebook.
  
• FlexRoll provides extra depth, ideal for users who work with documents or tablets alongside a laptop.
  
• Mobile Double Tilt uses a slightly more compact top, optimized for angled reading, sketching, or tablet use.
  
• Mobile with Drawer has the largest desktop, designed for users who want maximum workspace plus storage.

If you work from home using a 13–16 inch laptop with a mouse and basic accessories, all models provide sufficient space.

If you prefer spreading papers or using multiple devices, Mobile Plus or Mobile with Drawer will feel the most comfortable.

Ergonomic workstation guidelines recommend a minimum desktop area of roughly 24 × 18 inches for laptop-based work. All LiftSync mobile desks exceed this baseline, verified through internal usability testing and pre-shipment quality checks.

LiftSync mobile desks are designed for daily home use; choose the model that matches your stability needs:

FlexRoll adds stability with an X-base steel frame and locking casters.

Mobile Plus highlights a sturdy build with 110 lbs static load rating and a wide surface.

Mobile Plus: No assembly required—unbox and unfold.

FlexRoll: Quick setup (~15 minutes).

Mobile: Designed for fast setup (the page calls out quick assembly).

LiftSync monitor arms fits any monitor that are compatible with 75x75 mm (3×3 inches) or 100x100 mm (4×4 inches) VESA mounts. The included VESA mounting plate simply screws onto the back of compatible monitors and easily clips into the monitor arm, allowing you to add or remove your monitor quickly and without tools.

- Height adjustments through a 9.2 inch-22.2 inch vertical range
- Forward/backward positioning with our articulating arm design
- 180° swivel and 360° rotate capability
- Free Tilting with a +90°/-85° range
- Portrait/landscape orientation switching
- Tension customization for different monitor weights

Simply use the arm's joints and hinges to adjust your monitor to the perfect ergonomic position without tools. Remember to avoid direct manipulation of the VESA head component itself.

Yes, LiftSync provides specialized pricing for bulk purchases to support organizational needs. Please contact our team by sending an email to customer-service@liftsync.us for a customized quote and detailed information.

Most LiftSync desk models include advanced programmable memory systems that save your preferred height positions. Our intuitive control panel allows you to store and recall precise height settings with one-touch operation. All of our standing desks has 3 programmable height presets.

During the deskʼs movement to the memory height position, you can press any key to stop its operation.

Yes, LiftSync offers frame-only options for the models of Liftsync Classic, LiftSync Pro and LiftSync Quad Pro. This flexible approach is ideal if you:

- Already own a desktop you wish to continue using
- Plan to create a custom surface with specific dimensions or materials
- Need to match existing office furniture with a particular finish

Each frame-only package includes detailed mounting specifications, all necessary hardware, and comprehensive installation instructions to ensure proper integration with your existing desktop. We recommend desktops between 1" to 1.5" thickness for optimal stability.

You may shop our frame options here: https://liftsync.us/collections/frames-accessories

Standard shipping for LiftSync desks takes 4-8 business days within the continental US. Expedited shipping options are available at checkout for an additional fee. International shipping times vary by location, typically 7-14 business days.

No, LiftSync does not ship to P.O. boxes. Due to the size and weight of our products, we require a physical street address for delivery. This ensures proper handling and successful delivery of your items.

Please note that if you placed a P.O. box address, our customer service team will email you to require an alternate non-P.O. address so the shipment can be completed.

No, LiftSync provides shipping services to the 48 contiguous United States only. Due to carrier restrictions, we are unable to ship to Alaska, Hawaii, Puerto Rico, APO/FPO military addresses, or international destinations.

If you receive a delivery notification but cannot locate your order, please check around your shipping address or with your building receptionist if you live in an apartment. If you still cannot find your package(s), report the issue immediately to customer_service@liftsync.us. Please note that LiftSync reserves the right to deny assistance for lost claims reported more than 30 days after the delivery date.

Yes, all LiftSync products purchased directly from our website are eligible for free shipping, unless otherwise stated for specific items such as vendor products or special categories.

LiftSync partners with reputable third-party shipping providers, primarily using FedEx, to deliver our products to customers across the United States.

Yes, all LiftSync orders will receive an email order confirmation after the order has been processed. A copy of your invoice will be attached to this email for your records. You can also click the link in your order confirmation to download a PDF of your invoice.

Yes, your tracking details will be sent via email. Once your order has been packed and dispatched from our warehouse, you will receive another email with your tracking information with FedEx.

This tracking information will update as soon as your parcel receives the initial scans by our couriers, allowing you to track your parcel's progress online.

We offer a 10-year warranty on all desk frames, 2 years for monitor arms, and 5 years for all mobile desks.

You should inspect all shipments immediately upon arrival and note any damage to the boxes when signing for delivery. If you discover any damage or defects, promptly report them to the LiftSync customer service team by emailing customer_service@liftsync.us. Including photos or videos of the damage will help with assessment. All notifications regarding issues must be made within one week of delivery.

If you notice any imperfections in your product, reach out to the customer service team at customer_service@liftsync.us and make sure you send photos + videos that clearly showcase the problem. Requests are typically processed within 7 business days. In-stock replacement parts will be shipped within 7 business days, usually via USPS ground services.

Just a Phillips screwdriver. All other necessary tools are included. All our desks, frames and accessories feature threaded inserts for tool-free attachment.

Yes, most models can be assembled by one person. For larger models like the Pro L, having a second person helps when attaching the desktop to the frame.

Contact customer_service@liftsync.us immediately with your order number. We'll promptly ship any missing component or provide appropriate solutions.

LiftSync desks are designed for straightforward home assembly. Most customers can complete setup in about 30–45 minutes using the included hardware and instructions. The Quad Pro and Pro models are engineered with precision-drilled components to ensure proper alignment and stability during assembly.

Reset

First of all, lower the height adjustable desk to the lowest position. Press the "▽ˮ button and listen for a beep sound. The controller will display "rSt" to indicate the beginning of the reset process. Do not release the "▽ˮ button at this time.

The lifting legs will slowly descend to the lowest position and then rebound a certain distance. Release the "▽ˮ button, you will hear two beeps. The controller display will show the corresponding set height and the reset operation is complete. If any unexpected situation occurs during the reset process, you can release the "▽ˮ button at any time. You will hear a beep sound, and the legs will stop moving, terminating the reset.

After the reset is terminated, you need to repeat the reset operation until you hear two beeps, indicating a successful reset. Otherwise, you cannot proceed with other operations.

SC0
Self-test failure - standby current abnormal Reboot the system. If the alarm persists, replace the hand controller or control box.

SC1
Self-test failure - Main power abnormal Reboot the system. If the alarm persists, replace the hand controller, adapter, or control box.

SC3
Self-test failure - Sensor abnormal Reboot the system. If the alarm persists, replace the hand controller or control box.

SC4

Self-test failure - Drive voltage abnormal Reboot the system. If the alarm persists, replace the hand controller or control box.

R-2
Desktop tilt alarm Desk tilt alarm, move in the opposite direction for 5cm and then stop. The alarm will automatically clear and display the actual height of the desk.

R-3
Synchronization failure Try resetting the system to clear the fault code.

HOT
Overheat protection The system automatically enters protection mode due to overheating. The alarm will automatically clear after 18 minutes.

R-5
Communication failure Alarm for communication failure between the hand controller and control box. Check the connection between the hand controller and driver.

R-6
Main power voltage abnormal After the main power voltage is restored, the alarm will automatically clear. If the alarm occurs frequently, check and replace the hand controller or adapter.

rSt
Reset incomplete Continue the reset operation.

EX0
Drive circuit short circuit Reboot the system. If the alarm persists, replace the hand controller or control box.

EX1

Overload protection Operation is prohibited in overload protection mode. The alarm will automatically clear after 20 seconds. To resume operation, reduce the load or check for mechanical faults in the lifting mechanism.

EX2

Motor phase missing Check if the motor wires are properly connected. Reconnect and reset the motor wires. If the alarm persists, replace the hand controller or motor wires.

EX3
Motor Hall signal abnormal Check if the motor wires are properly connected. Reconnect and reset the motor wires. If the alarm persists, replace the hand controller or motor wires.

EX4

Obstacle encountered rollback alarm After the obstacle protection is triggered, the lifting legs will immediately move in the opposite direction for 5cm and then stop. The alarm will automatically clear.

EX6
Motor wires disconnected Check if the motor wires are properly connected. Reconnect the motor wires. If the alarm persists, replace the hand controller or motor wires.

EX7
Mechanical fault Check the lifting leg structure or motor for any abnormalities.

Reset
Long press ↓ button, display rES and keep pressing until the digit height on the panel comes then lose the ↓ button. In the process, the desk goes down to the lowest and its height will be reset to default.

Hot
Overheat protection: When the motor operates continuously, it will stop and display "Hot" to prevent damage due to overheating. Please wait 15 minutes before making any height adjustments.

E10
Sensor malfunction warning: Motor safety sensor cannot be detected. please power off, unplug the cables of the controller then plug in the cables and connect the power again, and perform rES settings again.

E20
Overloading Warning: Over the max of loading weight. Please power off, take the things off the desk, power back on, and try again.

E02
Operation Status Warning: The desk stops moving if vibration, impact, or incline is detected. If this detection is incorrect,follow the reset instructions before continuing use.

E32
Overvoltage Protection: Input voltage too high. If the correct AC adapter is being used, please power off, unplug the cables of the controller then plug in the cables and connect the power again, and perform rES settings again.

E31
Undervoltage Protection: Input voltage too low. If the correct AC adapter is being used, please power off, unplug the cables of the controller then plug in the cables and connect the power again, and perform rES settings again.

E60
Unequal Leg Height Waming: Check whether all the legs are at the same height. If necessary, adjust it by following the reset instructions.